Shopping Security and Privacy Statement (GDPR)


At OUTDOORSHOP.GR, compliance with current legislation is a priority. It is pointed out that, in the event that any section/part/provision of these terms is or becomes contrary to the law or invalid, it automatically ceases to be valid, without in any case affecting the validity of the other terms, which remain in full force. At the same time, we constantly invest in the security of your Personal Data, as well as electronic transactions and have taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information, which is related to the personal data of the users, is ensured as confidential in compliance with the current legislation for the protection of personal data.

For this purpose, we take every necessary measure so that they are used only to the extent that this is deemed necessary in the context of the services provided. Only authorized employees have access to your transaction information and only when necessary. To this end, OUTDOORSHOP.GR does not disclose the details of the users of the website and their transactions except after a written authorization from them or this is required by a court decision or a decision of another public authority.


The security of the Company's online shop is achieved by the following methods:

Customer ID:

When visiting our Website, it is possible to become a registered member enjoying the relevant member privileges such as: accessing and changing your personal information, your order history, changing your Password, registering or unsubscribing from our newsletters, etc.

Access to your personal account is through special login codes. The codes used to identify the user/customer are two: the Login Code (Username) and the Personal Secret Security Code (Password), which each time they are registered it provides them with absolute security access to their personal information. You are given the possibility to change your Personal Secret Security Code (password) as often as you wish. The only person who has access to your details is yourself through the above codes and you are solely responsible for maintaining your secrecy from third parties. In the event of its loss or leakage, you should notify OUTDOORSHOP.GR immediately, otherwise it is not responsible for the use of the secret code by an unauthorized person. The online store in no way discloses or makes public the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions. Your Personal Secret Security Code is encrypted and all information is kept absolutely secure.


From the basket to the end of the purchase process in the online store, all information and personal details of the user/customer are encrypted with transaction security in mind. During the ordering process in the online store, all communication between the user's computer and the systems is encrypted using an encryption key.


Privacy Statement - Information on the Processing of Personal Data


We would like to assure you that for OUTDOORSHOP.GR with VAT number 130542153 based in Pikermi Attica on Dexamenis street no. 17 and P.C. 19009, the protection of our customers' personal data is of primary importance. For this reason we take appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by ourselves and by third parties that process personal data on behalf of the company.

We would also like to assure you that we do not collect data about minors under the age of 16.

What is the purpose of processing and how we use your personal data?

We use your data in various ways that differ depending on the purpose of the processing.

There are circumstances in which we will not be able to take action unless we have certain Personal Data, (for example data such as shipping address) required when processing your orders so that they can be delivered by the carrier/distributor to you and not to any other third party.

Reasons of processing your personal data are:

(a) the provision of the services that you entrust to us and wish to receive from us such as for example the purchase of products (eg the purchase of a tent) that you wish to purchase from us. Specifically:

Fulfillment of your orders

In order to deliver your orders and be able to support you even after the sale, the necessary information we need is:

  • first and last name and for businesses NIN, Tax office, Profession, so that the employee making the delivery knows to whom he must deliver
  • billing and/or delivery address so you can pick up at your location
  • landline number so that we can contact you regarding your order
  • the mobile phone number for your electronic information via electronic messages or telephone communication regarding your order
  • your e-mail address (email), so that you can receive updates regarding your order.
  • All of the above, are necessary for the prevention and detection of fraud against you and against our company.

Create a member account:

To create a Member Account you will need to provide us with your email address and set your own personal passwords

Credit/Debit Card Details

  • Your credit card details are requested during the completion of your orders if you choose the relevant payment method and are solely for their electronic transmission through a secure environment to the banking institution for the completion of your payment only. In our store no credit card information is stored in our systems.
  • The implementation of the cardholder authentication service may require the transfer of their card details to a third party provider, working with the bank that implements the completion of the card payment process.
  • In the event that paypal is selected as a payment method in the future, the details of the delivery address are transmitted to paypal in order to be able to confirm/prove the correctness of the delivery to that address.

Subscribe to newsletters, sending updates and offers:

  • To subscribe to newsletters, to send information and offers, you must provide us with your email address.

With your registration and corresponding consent, you will be able to enjoy all our updates and offers that we send via e-mails and text messages through relevant services (for example by SMS, Viber etc.).

Create a member account using Social Media:

  • To create a Member Account using Social media, you must give your consent to the respective Social media
  • A necessary element that we receive from the Social medium is your Email address
  • The additional information we receive depends on the particular Social medium, it can be either your gender or your date of birth or both, as long as you have declared it public.

For details on the use of Social Media, see the corresponding section below.

By creating a member account in accordance with the above and your corresponding consent, you will place your next orders without having to re-register your details. You will now be able to enjoy an optimal experience with access to your account information, your order history and the status of your open orders, your favorites and all the settings offered on the "My Account" page.

This way you will get access to all your details so that you can fill them in or modify them as needed. You will be able to enter in your account all the information necessary to fulfill your orders, so that you do not have to fill them in every time you order.


Legitimate reasons for processing your personal data

The personal data you provide to us will only be processed if this is necessary for the purposes described herein and only if there is a legitimate reason to do so.

Legitimate grounds for processing your personal data include:

(a) the provision of the services you entrust to us and wish to receive from us such as for example the purchase of products (e.g. the purchase of a tent) and consequently the fulfillment of our contractual obligations in this context, for the proof of your orders , for after-sales support, to communicate with you about your orders and generally where reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce of the terms and conditions.

(b) the provision of discount coupons or gift certificates or loyalty reward promotions to customers and users of the online store.

Safeguarding and protecting the legitimate interests, both yours and ours, by any use of special security software aimed at detecting and preventing malicious actions in order to detect or prevent fraud or abuse of our Website.

(c) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes

(d) the consent you provide under the specific conditions set by the legal framework, in order to: subscribe to newsletters, receive updates on products, services, news and offers.

Minors protection policy:

At we do not offer our products and services for purchase by children and minors under the age of 16. The children's products that we may offer for purchase are intended exclusively for purchase by adults and not by children or minors under the age of 16. If you are under 16 years of age, you may use our Website only with the participation and approval of a parent or guardian. It should be noted that provides all information regarding the legal framework for the use of any individual products (possible subjection of codes to weapons legislation)

Data storage period

The period of data storage is primarily determined based on the principles of necessity and proportionality, more specific criteria depending on the case:

When processing is required by the applicable legal framework, your personal data will be stored for as long as the above provisions require.

When the processing is performed on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

We will also keep your account data for as long as you keep it and have not requested its deletion. Your data, which you give us in order to provide you with services, will be kept for as long as necessary so that we can continue to provide you with these services. To the extent reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may retain some of your information, as required, even after the termination of your account or we no longer need to provide you with your services.

You can also use the unsubscribe options by following (clicking) on ​​the corresponding link (link), available on our Website. In any case, you can contact the following email [email protected].

What are your rights in relation to your personal data?

Every person whose data is processed by OUTDOORSHOP.GR enjoys the following rights:

Access right:

You have the right to be aware of and verify the lawfulness of the processing. Therefore, you have the right to access the data and receive additional information about its processing. If you wish to exercise the Right of Access, click here

Right of rectification:

You have the right to study, correct, update or modify your personal data do not hesitate to contact us either by phone or by email. To exercise the Right to Correct Personal Data click here.

Right to erasure:

You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest), the right in question is subject to specific limitations or does not exist as the case may be. You also have the right to be informed about the recipients of the data, if you wish. To exercise the Right to Delete Personal Data click here.

Right to restrict processing:

You have the right to request the restriction of the processing of your personal data in the following cases: (a) when the accuracy of the personal data is disputed and until verification is made, (b) when you object to the deletion of personal data and request the restriction of its use instead of deletion, ( c) when the personal data are not needed for the purposes of processing, but are nevertheless necessary for the establishment, exercise, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing. To exercise Restriction of Processing click here.

Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of direct marketing and consumer profiling. If you wish to exercise the Right to Object to Processing click here.

Right to portability:

You have the right to receive your personal data in a form that will allow you to access it, use it and process it with commonly used processing methods, free of charge within a reasonable time for the business. This right of yours exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract. If you wish to exercise the Right to Portability of Personal Data click here.

Right to withdraw consent:

Finally, the Company informs you that where the processing is based on your consent, you have the right to withdraw it freely, without affecting the legality of the processing based on your consent. The process is very simple and all you will need to do is to use the unsubscribe options, by following (clicking) on ​​the corresponding link (link), available on our Website. In any case, you can contact the following email [email protected].

Right of complaint to PDPA

You have the right to submit a complaint to the Personal Data Protection Authority ( Call Center: (+30) 210 6475600, Fax: (+30) 210 6475628, Email: [email protected]

Information as far as the Cookies Policy

At we use cookies in order to make your experience in our website better. The may use - and the user/visitor accepts - "cookies" on the website, for the recognition by the visitor/user of certain of its services and pages. "Cookies" are small text files that are stored on the computer of each user/visitor while browsing the website. They usually describe details of the visitor/user, such as user name and password so that, when visiting the website again, it is not necessary to submit the above data for this (user's) entry and navigation on the website. They usually describe details of the visitor/user, such as user name and password so that, when visiting the website again, it is not necessary to submit the above data for this (user's) entry and navigation. on the website. If you want, you can disable your browser's cookies so that you can either stop the flow of new cookies, or be notified when you receive a new cookie, or disable existing cookies. If you reject the cookies of this website, you can continue to use it. In this case, the use of some of the features of the website may be restricted, or you may not be able to fully use all the features of our website.

Some of the collaborators or some of the other websites linked to our website may use "cookies", but we have no access or control over them and therefore we bear no responsibility for and from their use.

Perform automated processing and/or profiling

During your visits to our website, you can browse and remain an anonymous user until you decide that you want to register either by creating a member account, or by subscribing to our newsletters and personalized updates, giving your electronic address (email) as and your appropriate consent.

After your above registration, your profile is drawn up through automated processing, with your personal preferences, interests, behavior, location or movements.

This is done automatically upon your registration as we can better know and meet your needs in terms of our products and services provided.

Additional Information When Data is Collected by Third Parties and Not Directly by the Individual

Social Media

At it is possible to provide you with the opportunity to register by signing up or signing in using your social media accounts (Facebook, Google+), without using your password, through an automated secure operation which is carried out by the direct communication of our systems with the respective social network.

A condition for any use of the above automated registration/login function is that you give authorization to the respective social media for this use, which at the same time authorizes the media to transfer to us your personal data that you have declared as public on the social media. At the time of authorization, you are informed about exactly which data will be transmitted and you also have the possibility to de-select some of them.

Your authorization to the respective medium is done once and is valid until you, by your own action towards the respective medium, interrupt it (look for the relevant functions – options in your personal account on the social networking medium).

You may also, if you have given your consent, receive updates on products, services, news and offers as well as send you personalized updates.

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